Privacy Policy

Guardian Legal & Recovery LLC

Privacy Policy

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Guardian Legal & Recovery LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website

  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns?
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services.

Contact us:
Email:
info@guardianlegalrecovery.com
Phone: +1 (469) 635-9094

SUMMARY OF KEY POINTS

Do we process sensitive personal information?

No, we do not process sensitive personal information.

Do we receive information from third parties?

No, we do not receive information from third parties.

How do we process your information?

We process your information to:

  • Provide and improve our Services

  • Communicate with you

  • Ensure security and fraud prevention

  • Comply with legal obligations

We only process your information when we have a valid legal reason.

DATA SHARING POLICY

We value your privacy.

  • We do not sell, share, or disclose your personal information to third parties

  • Your data is only used to provide our services

  • We may share information only when required by law

SMS-Specific Privacy Commitment

  • No mobile information will be shared with third parties for marketing/promotional purposes

  • Information may be shared with subcontractors strictly for support services (e.g., customer service)

  • SMS opt-in data and consent are never shared

1. INFORMATION WE COLLECT

Personal Information

  • Name

  • Email address

  • Phone number

  • Physical address

  • Payment information (if applicable)

  • Communication opt-in records (SMS, email, etc.)

Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

Customer Communication Data

  • Inquiry records

  • Appointment details

  • Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and manage services

  • Process transactions

  • Respond to inquiries

  • Improve user experience

  • Ensure security and fraud prevention

  • Maintain communication preferences

Additional Uses

  • Customer support

  • Service-related updates

  • Marketing (only with your consent)

  • Legal compliance

3. SMS MESSAGING & COMPLIANCE

Opt-In Consent

  • Messages are sent only after explicit consent

  • We maintain timestamped opt-in records

  • We comply with applicable laws (e.g., TCPA)

Opt-Out Instructions

  • Reply “STOP” to unsubscribe

  • Confirmation will be sent

  • Requests processed within 24 hours

Message Details

  • Frequency varies

  • Messages relate only to requested services

  • No promotional messages without consent

Support

Carrier Disclaimer

  • Standard message/data rates apply

  • Carriers are not responsible for delays

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to:

  • Store user preferences

  • Analyze website traffic

  • Improve functionality

You can disable cookies via your browser settings.

5. DATA RETENTION

We retain your information only as long as necessary to:

  • Provide services

  • Fulfill transactions

  • Meet legal requirements

Afterward, data is securely deleted or anonymized.

6. DATA SECURITY

We implement appropriate technical and organizational safeguards.

However, no system is 100% secure, and we cannot guarantee absolute protection against unauthorized access.

7. YOUR PRIVACY RIGHTS

You may:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Opt out of marketing communications

Opt-Out Options

  • Email unsubscribe link

  • Reply “STOP” to SMS

  • Contact us directly

8. DO-NOT-TRACK (DNT)

We currently do not respond to browser Do-Not-Track signals due to lack of standardized implementation.

9. UNITED STATES PRIVACY RIGHTS

If you are a resident of certain U.S. states (e.g., California, Colorado, Virginia), you may have rights such as:

  • Access to your data

  • Request deletion

  • Opt out of data processing

  • Request data copies

We will respond to verified requests within legally required timeframes.

10. INTERNATIONAL PRIVACY RIGHTS

Depending on your country, you may have additional rights under applicable privacy laws.

11. CONTACT INFORMATION

If you have questions or want to exercise your rights, contact:

Guardian Legal & Recovery LLC
Email:
info@guardianlegalrecovery.com
Phone: +1 (469) 635-9094

CONSENT

By using our services, you agree to this Privacy Policy.